Thank you for shopping with stage aura wear. We are committed to delivering your order safely and as quickly as possible. Our goal is to provide a smooth and reliable shopping experience for every customer.
All orders are processed within 1–3 business days after your payment has been confirmed. Orders are not processed on weekends or public holidays. During busy periods or promotions, processing times may take slightly longer. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Shipping times may vary depending on your location. In most cases, orders arrive within 7–15 business days after they are shipped. Delivery may take longer due to customs clearance, weather conditions, or local carrier delays. We appreciate your patience and understanding during the shipping process.
Shipping costs are calculated at checkout based on your delivery location. Occasionally, free shipping promotions may be offered for certain orders or during special campaigns.
After your order has been shipped, a tracking number will be sent to your email. This allows you to track the progress of your shipment. Please allow 2–5 days for tracking information to update in the carrier’s system.
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are determined by local authorities and are the responsibility of the customer.
If your package has not arrived within the expected delivery time, please contact our support team. We will gladly help you track your order and resolve the issue as quickly as possible.
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions regarding shipping or your order, please contact us anytime.
Email: support@stageaurawear.com
Our support team will respond within 24–48 business hours
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